All orders are shipped within 48 hours, Monday to Friday AEST.
Within Australia we use Australia Post.
Each parcel has a tracking number and this is emailed and/or SMS to the customer once the parcel is dispatched.
These parcels can be tracked at http://aupost.com.au/track/
Once this tracking number is received, any delivery inquiries should be directed to Australia Post on 13POST (13 7678)
Please ensure that the correct delivery address is entered upon ordering, as parcels which are returned to Kaf.Tanned as undeliverable will incur a re-dispatch fee. Kaf.Tanned will not be held accountable for the costs of retrieval of any parcels that have been wrongly addressed by the customer before dispatch.
For deliveries within Australia please allow for standard Australia Post delivery times. The estimated delivery date depends on where you (the customer) live. The following are estimates only and are based on information provided by Australia Post.
• Standard registered mail: 7 to 10 business days
• Express Post: 2 to 4 business days
Please allow for a further 2 days (in addition to the above) for delivery to regional areas.
Please allow for further delays around public holidays and peak delivery times (eg. Christmas)
Kaf.Tanned will not be liable or responsible for any damaged goods or missing orders.
We ship to residential, workplaces, PO Boxes and Locked Bag addresses.
If you are not home at the time of delivery you will be left a card and your parcel will be taken to your nearest/local Australia Post Office.
Shipping fees charges are not refundable.
International Delivery is via Australia Post standard flat rate of AUD $30.
Express is $40.
Delivery from dispatch:
Registered Post International 7-10 working days.
Please email us at firstname.lastname@example.org and we will send you a quote on postage if there are three or more garments.